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Testimonials Like it? Share..


Authentic is all about great products delivered with great service, read what our customers think...

Jane Waterfall {Worcestershire, October 2016}
Hi Becky, I just wanted to let you know how thrilled we are with our pink velvet Old Bessie sofa. It is utterly wonderful and we can now have movie nights in style and comfort! Des the delivery man and his assistant were extremely helpful in taking the thing over a roof to gain access through the back French windows. I have nothing but great things to say about Authentic furniture and have recommended you very highly to other sofa seekers.
Dawn Ward {Coalville, Leics. , August 2016}
We looked everywhere for the right furniture, then we came across Authentic. Made locally and fantastic furniture! The personal service from Tim and the team was excellent. You won't find better.
Shirley Hopton {Alfreton, Derbys. , August 2016}
Just taken delivery of our new leather 3 +1/2 seater & 3 seater in "Cobble" colour & we love it! Thank you so much also for the loan of 2 settees whilst ours was in production. Highly recommended.
Bev and Dave Harrison {Ilkeston, Derbys, July 2016}
Dear Becky, We ordered a 2.5 and 3 seater Florence statesman plus a bespoke ottoman which was made to suit our requirements in the cranberry punchbag leather. We had a small delay in the delivery and an initial problem with a mark on the leather which your excellent customer services and design team sorted out and completely resolved very quickly and efficiently and returned to us without delay. I just wanted to let you know that we are absolutely delighted with the furniture. The colour is stunning, the design looks amazing in our home and the sofas are really comfortable. Everyone who has seen the furniture has commented on how good it looks and we even have in-law relatives who are thinking of coming to you when they replace their own three piece later in the year. Many Thanks and best wishes Bev and Dave Harrison
Vicky Warren {Huddersfield, July 2016}
Amazing service & beautiful products which look fantastic (table & 10 chairs). Delivery service was a dream with two lovely guys who could not have been more helpful or professional.
Terrance and Lydia Gray {Nottinghamshire, July 2016}
Dear Becky, The settee and footstool arrived this morning and they are gorgeous, thank you. The hamper was a lovely surprise. I always think that the true test of a companies customer service is when things go wrong, and how they rectify this. I can only say that Authentic did a really great job, particularly getting the settee altered and out to us so quickly. Thank you with your help with this, and can you please pass on my thanks to Tim, it all turned out okay in the end. Kind Regards,
Jonathan Warren {Huddersfield, July 2016}
The delivery company were brilliant, Des was so lovely & everything went really well. Table looks amazing thank you. Very pleased. Just need our lovely new sofa now!!
Margaret Ann Hope {Sheffield , July 2016}
Amazingly crafted, beautiful furniture which was as comfy and well made as it looked .Gorgeous and ruined me for anything else !
Jan Crispin {July 2016}
I wanted to let you know that our sofa has transformed my/our lives. I am a full time wheelchair user and since getting our new Bessie sofa I now get on the sofa in the evenings and I have been liberated from my chair. I stretch my back over the lumbar support in the backrest of the sofa, and hear the crunching and clicking of my spine and it is such a relief I cannot describe it. Thank you for your patience and understanding through the process of ordering as I had particular requirements which resulted in a lot of questions.
Kathryn {Gloucester, July 2016}
Dear Becky, I just wanted to let you know how delighted we are with new 2 and 3 seater sofas. Delivery men were very good and helpful. It was well worth the wait! Thank you.