Ordering and delivery restrictions in place. READ OUR COVID-19 UPDATE
Ordering and delivery restrictions in place. READ OUR COVID-19 UPDATE
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Birmingham Showroom

Our newly opened 2,800 sq.ft store in the heart of Birmingham and situated in the prestigious Mailbox shopping development coming to see our sofas couldn't be easier. A Q-Park car park is right next door and New Street train station is only a 5 minute walk away. Free WIFI and hot drinks away your arrival.

How to find us


Level 1, Wharfside Street, The Mailbox, Birmingham. B1 1RD

Click here to get directions

Call: 01213 125 500


Opening Hours

Monday - 10:00 to 18:00

Tuesday - 10:00 to 18:00

Wednesday - 10:00 to 18:00

Thursday - 10:00 to 19:00

Friday - 10:00 to 18:00

Saturday - 10:00 to 18:00

Sun & Bank Hols - 11:00 to 17:00

Why Visit?

  • Convenient Parking Nearby
  • Only 5 minutes walk from New Street Central station
  • Free Hot & Cold drinks available
  • Expert advice from non-pushy sales advisors
  • Bespoke design services available
  • Free material samples to take away
  • Free WIFI
  • and of course lots of comfy sofas to try out!

What our customers say

Excellent customer service. Couldn’t be more happy with our new leather sofa – looks absolutely stunning just shouts out quality. Would definitely recommend this company to anyone.

~ Wendy

I am most delighted with my new sofa bed, beautiful and very good quality. Great customer service as well, I only had to deal with the most friendly people.

~ Adelina Andreica

I would have no problem recommending Authentic Furniture. The customer service was first class from order to delivery and after. I was called by one of the team to see if I was satisfied with my sofa after delivery, which I was. The sofa is beautiful, exactly as ordered and delivered on time with no issues.

~ Alistair Adams

The Mr Wallis sofa in Leather that I ordered has arrived! As beautiful as expected, and excellent quality! Staff with whom I had contact with were professional, polite and extremely helpful. I’m sure I’ll be back in the future. Many thanks!

~ Susan Radymska

We recently took delivery of two Old Rose sofas in punchbag leather. The sofas were expensive, but are beautifully made, comfortable and look amazing. The service from Authentic Furniture throughout was fabulous.

~ Lesley Queripel

Superb quality and service. We are delighted with the st kew sofas. The best purchase and experience we have had from a company in a long time. many thanks.

~ David Isley

Absolutely superb service.

~ Jane Vaughan

We were unsure about ordering one as we couldn’t get to a store to see them first but I emailed the company and they were so reassuring and helpful that after ordering samples to check colours we decided to take the plunge and we couldn’t be happier.

~ Bronia Clarke

Superb! Excellent customer service, delivered when they said they would, and the furniture is fantastic. Not cheap, but if you buy cheap, you buy twice! Highly recommended.

~ Peter Barnes

Faultless service, excellent product build quality, extremely comfortable sofa, delivery staff had a “can-do” attitude even in lieu of me not measuring my door apertures correctly! Easily worth the money.

~ Stuart Cadman