Answers to your questions about Authentic’s proper, honest gurarantees
When you buy an ‘Authentic’ piece of furniture we guarantee that it has been handmade with love and attention to detail.
To back this up we give proper, honest guarantee’s (without the need for a fistful of get out clauses!). So we put our money where our mouth is by guaranteeing our wooden furniture for 20 years where we promise to repair or replace if there’s a problem with the craftsmanship. The same applies with our sofas and chairs which have a 15 year guarantee and our diners with a 10 year guarantee.
For full details please see our terms and conditions.