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Ordering and delivery restrictions in place. READ OUR COVID-19 UPDATE
Ordering and delivery restrictions in place. READ OUR COVID-19 UPDATE
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FAQs - Guarantees

Answers to your questions about Authentic’s proper, honest gurarantees

What guarantee’s do you offer?

All of our sofas are built to the very highest quality and as such are covered by our renowned 25-Year Guarantee. This covers your sofas against any structural or manufacturing faults that occur within 25 years of the date of delivery.

In the interest of clarity, this means that if there is an issue related to the materials or workmanship of your sofa we will repair or replace your sofa. Please note this does not cover fair wear and tear.

Our occasional chairs and footstools are covered by the same guarantee but over 10 years.  

For full details please see our terms and conditions.

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